Hanging with the Kiddos specializes in creating budget-friendly custom party favors for kids' birthdays and festive celebrations. We offer ready-to-edit templates, custom designs for instant print or delivery, and engaging video tutorials.

You can reach our customer service team by emailing us at support@hangingwiththekiddos.com.

Please allow 5-7 days for order processing.

We ship your orders via USPS Priority. Most items typically arrive within 1-4 days from the date of shipping.

Tracking information will be sent to your email once your items have been shipped. You can use this information to monitor the status and estimated delivery of your package.

If your package is returned to us due to an incorrect address, we will provide you with two options:

1. Refund the order minus a $10 restocking fee.
2. Reship the package to a new address for a $15 reshipping fee.

All sales are final. We do not accept returns, exchanges, or refunds. If you receive a damaged product or the wrong item, please contact us immediately at latoya@hangingwiththekiddos.com.

You have 24 hours from the time of placing your order to cancel it (excluding Digital Products & Downloads). Any requests to cancel orders after 24 hours will be denied. Some exceptions may apply.

Immediate Download Requirement

To ensure long-term access, we strongly recommend downloading and saving your templates to your Canva account or secure storage immediately after purchase.

Template Accessibility

Our Canva templates are designed for easy access with unlimited edits. However, templates may be updated or modified, which can cause links to expire or become inaccessible.

Replacement Policy
If a template link becomes inaccessible due to an update or Canva error, we will provide a replacement link within 30 days of purchase. Unfortunately, we cannot offer replacements for expired links or files lost due to personal issues after this period.

Policy for Canva Templates Purchased Over One Year Ago
As Canva templates may undergo updates over time, links to templates purchased over a year ago may expire. We are unable to provide replacements for older purchases. If the template link is inaccessible after a year, purchasing the latest version may be necessary.

Your digital files will be available for download once payment is confirmed. You will receive a confirmation email with a link to download your files..

Due to the nature of digital products, we do not accept returns, exchanges, or cancellations. If you encounter any issues with your digital order, please contact us at latoya@hangingwiththekiddos.com.

We offer a variety of custom party favors, ready-to-edit templates, and engaging video tutorials for kids' birthdays and festive celebrations. We also have a new line of glossy inkjet photo paper for DIY party favors.

We accept various payment methods including major credit cards and PayPal.

Yes, we use secure encryption to protect your payment information during transmission. Your credit card information is processed securely and is never stored on our servers.

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